Their service is horrendous. Right after I did not catch a connecting flight to my grandmother’s funeral as they only had a single mechanic in your complete airport, they agreed to purchase my hotel charges. Nonetheless, it took them 3 months to receive back to me, and by the point I bought the Verify, it had by now been cancelled.
we normally fly united. often. recently, having said that, we experienced the opportunity to buy a much lower fare on the internet by american airlines. now i see why it had been reduced — customer service was atrocious, the web site didn’t get the job done effectively, And that i shed out on an excellent offer.
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The thing is a carefully similar illustration of this with American Airways. I not too long ago took a trip and they never obtained me to my destination.
American Airways has the worst customer service of all airlines I have used in my sixty three several years. My spouse’s anniversary earrings had been stolen from her suitcase on June 20, 2013 and Customer service has REFUSED to Call us back right after reporting the thief the day it happened.
On seven/eighteen/fourteen my partner And that i were on the flight 67 from BCN to Jfk. We boarded the aircraft and located that it had no wifi or leisure selections within the seat. If the meal was served we requested the flight attendant When the meal experienced any peppers(the vegetable) in it as being the “rooster” as well as other substances were unrecognizable. My spouse is very allergic to peppers and he needed to be certain there have been none. The attendant claimed she experienced no concept of just what the meals elements were in possibly range so he didn't try to eat. How tricky wouldn't it be on your catering dept to deliver an index of components for this kind of concern? The plane alone was old and warn on The within. When got to the plane, the coach section smelled of fecal matter and it took fairly a while for your scent to dissipate.
I know we really should be extra careful when put our tickets online over the 11th. I don’t know why, we built just a massive mistake with traveling date.
I wanted to take a moment to phone out the excellent buyer service Connie Sanders with your Dallas Office environment gave my wife And that i in an incredibly annoying situation. Connie went earlier mentioned and over and above to make sure we had been looked after and her standard of interest to repairing our trouble filled day was extraordinary, she single handedly restored my religion in the Corporation and he or she justifies congratulations for the perform that she does.
I felt compelled to point out that I can not fly along with you, while you carry on to take care of persons with out regard. The newest, the service Pet dog concern. What exactly is wrong with the education? What ever it can be, I can not fly with a firm that can't appropriately train its staff. Superior bye!
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I'm producing to express my disappointment with my current journey. I built preparations by using American Airways in order that I could use my factors and I was pleased with that. I received a great cost. Resulting from an unexpected and unfortunate safety breach at Albany Airport my flight to Norfolk was investigate this site delayed two hours. We rebooked to Newport News in lieu of Norfolk for getting there at an honest hour. Our baggage on the other hand went to Norfolk. We rented a car or truck and picked our baggage.To the return flight and checked our luggage after which received an email from YOU telling us of the delay and according to the data YOU presented we rebooked into a later flight.
We flew Virtually in just vision of your location, and then the captain came on and mentioned the specialized difficulty was performing up, and rather than landing the place our place was, they necessary to transform again to obtain it serviced by people that would basically do that.
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I traveled a short while ago on the airlines and skilled a pain on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t working and since of my asthma it absolutely was scorching and I felt amusing.